Not Your Ordinary Shin Guards

FAQs

Below you will find more information on our KINGS PRO shin guards.

 

WHEN ARE THE WORLD CUP EDITION SHIN GUARDS AVAILABLE?

  • Those are exclusively available during the World Cup ONLY, June 14 - July 15. We will be giving away 2 PAIRS of each country from now until the World Cup so make sure to follow us on Instagram, FaceBook, YouTube and Twitter for more information. Stay tuned for our PRE-SALE!

DO I HAVE TO PAY A DESIGN FEE BEFORE I CAN CUSTOMIZE MY SHIN GUARDS?

  • Yes! The Design Fee is Step #1 and gives you access to your Order Form, exclusive access to our graphic design team, unlimited revisions, and unlimited graphic design service. The Design Fee is non-refundable and serves as credit towards final purchase

IS THE DESIGN FEE AN EXTRA CHARGE ON TOP OF THE SHIN GUARDS?

  • No! Your Design Fee serves as CREDIT towards your final purchase. When checking out, your total price will reflect a CREDIT of $5 that will bring the cost of our unique shin guards to $33. ($38 USD - $5 FEE = $33 PER PAIR)

HOW DOES KINGS PRO TRACK MY ARTWORK?

  • We use your email to track your order. Please make sure to use the same email during the whole process. Add us to your Contact List to prevent us from landing in your Spam Folder.

HOW LONG AFTER I SUBMIT MY ORDER FORM DOES IT TAKE TO RECEIVE MY ARTWORK?

  • Our graphic design team will be in touch via email with a link to your design within 3-5 business days

HOW LONG DO THE SHIN GUARDS TAKE TO SHIP AFTER I PURCHASE MY ORDER?

  • Your shin guards undergo a unique process that require 10-15 business days to finalize. Your shin guards are then ready to ship after this process.

HOW LONG DO THEY TAKE TO ARRIVE ONCE THEY HAVE SHIPPED?

  • For orders inside the United States, choose between USPS First Class Package (3-5 business days) and USPS Priority Mail (1-3 business days).
  • For orders outside of the United States, choose between USPS First Class Package International (7 to 21 business days) and DHL Express (1-5 business days varying by countries).

IS THERE AN EXTRA CUSTOM'S FEE FOR INTERNATIONAL ORDERS?

  • It is possible. Some countries require special handling from customs and may charge their own fees. Custom's fees are to be paid at the time of arrival by the customer.

    HOW DURABLE ARE KINGS PRO SHIN GUARDS?

    • Our shin guards are made with a unique plastic that is light-weight and durable to ensure protection for soccer players at all levels.

    WHAT IS YOUR REFUND POLICY?

    • All sales are final

    FIFA WORLD CUP YEAR

    STAY TUNED FOR THE RELEASE OF OUR WORLD CUP EDITION SHIN GUARDS IN 2018. SIGN UP FOR EARLY RELEASE NEWS AND A CHANCE TO WIN A FREE PAIR!