kings pro custom shin guards faq

FREQUENTLY ASKED QUESTIONS


"YOU HAVE QUESTIONS AND WE HAVE ANSWERS"


kings pro custom shin guards price

HOW MUCH DO CUSTOM SHIN GUARDS COST?

There is an initial Design Fee of $5.00 that is paid up front. Once you confirm your final design, there is a second fee of $34.99 to purchase your custom shin guards.

A portion of all our sales are donated to our non-profit after school program, La Academia.


How much is shipping?

Shipping costs vary depending on location and shipping speed. At checkout, you will have the option to choose between several shipping speeds that best fit your needs. Usually, shipping is between $5.00 - $10.00 within the U.S. and $15.00 - $60.00 internationally.

International taxes and duties vary from country to country and Kings Pro does not cover, nor is liable for, duties and taxes that may be assessed on your order when it arrives.

kings pro custom shin guards shipping

kings pro custom shin guards

When can I expect to receive my artwork?

Our graphic design team will be in touch via email with your artwork within 3-5 business days after you purchase your design fee.

You will then have the ability to make unlimited revisions to the design until satisfied. Once you confirm and purchase the final design we will put your custom shin guards into production.


WHEN WILL MY CUSTOM SHIN GUARDS SHIP?

ALL custom shin guards undergo a unique process that takes approximately 10-15 business days to be ready to ship.

After these 10-15 business days, your shin guards will be made ready to ship and you will receive shipping & tracking information via email at this point.

kings pro custom shin guards shipping

kings pro custom shin guards

HOW DOES KINGS PRO KEEP TRACK OF MY ORDER?

We use your email to keep track of your order from start to finish. We also update the customer with shipping details via email.

It is important that the customer use the same email throughout the entire customization process to avoid any issues.

It is also advised that the customer add our email, designers@kingsprotection.com, to their contact list to avoid any emails from being sent to spam.


WHAT IS THE BEST SIZE FOR ME?

Great question! The answer is... it depends! Both sizes are meant to fit all players so it comes down to personal preference. If you prefer to wear your shin guards small then the SMALL size is best for you. If you are thick-boned, a LARGE size may be best.

FYI- We have 6 ft 5 in players that weigh 230 lbs wearing our SMALL size. Like we said, it's more of a personal preference.

Small: 3.2 X 6.5 inches | Large: 3.5 X 7.5 inches

kings pro custom shin guards sizes

kings pro custom shin guards refund

WHAT IS YOUR REFUND POLICY?

Because the customer has the ability to make an unlimited amount of revisions to their design, we only put your design into production with your permission. Once your design is confirmed and purchased, all sales are final.


DON'T SEE YOUR QUESTION?

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At Kings Pro, we are all about our customer service and we aim to please. If you have any other questions that we forgot to address, please let us know. For any other questions, comments, or concerns feel free to reach out :)


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